Experts on daily operations and analytics
The Support & Operations team works with the daily operation of our clients’ systems. We are responsible for everything from incident management to analytics, and act as a service desk for all their needs. We are the frontline support for our clients, always ensuring that their system operates in the best way – both today and tomorrow.
Team tasks:
Support, operation, and monitoring
Incident management
Analysis and data management
Our team consists of experienced DevOps engineers, focusing on operating and monitoring of our clients’ systems. Through our analysis and daily system management, we collect large amounts of data, which is crucial for both system development and significant business decisions.
We work primarily in the tech stacks of SAP and Microsoft, depending on the needs of each client. We support systems in all different environments, both on-premise and in the private or public cloud.
Our core values
Pearl Fintech's values come down to four crucial parts: competence, commitment, unpretentiousness, and responsibility. We always strive to create and share new competence and knowledge and find new solutions to the needs and challenges of our clients. We are incredibly committed to our work and our close collaborations with clients and colleagues – always with a positive attitude toward the task ahead. We are unpretentious, show humility and are never afraid to try new things and help each other out whenever needed. Finally, we take responsibility – all the time, all the way.
About Applicon
Pearl Fintech offers solutions within the banking and financial sector. For over 25 years, we have collaborated with several banks and financial institutions in the Nordic region – helping them develop and improve their solutions. Our clients include SBAB and Landshypotek Bank.
Our colleagues have broad experience in banking, financial services, and business processes. We are experts in management, system development, and implementation of standard solutions and adaptions of international banking platforms for the Swedish and Nordic markets. We are a part of the Norwegian Pearl Group.
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